B3E respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit www.b3e.com, contact us, or use our services.

We collect information you provide when you contact us, request product information or a quote, or submit a customer support, warranty, or return request. This information may include your name, company name, email address, telephone number, mailing address, product details, purchase information, and any messages or documents you submit.

Our website and hosting providers may also collect technical information, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.

We use your information to respond to inquiries, provide product information and customer service, process warranty and return requests, maintain business records, improve our website, prevent fraud, and meet legal obligations.

If you subscribe to marketing emails, we may use your email address to send product updates, promotions, or company news. You can unsubscribe using the link in those emails or by contacting us. Unsubscribing from marketing does not stop communications related to your requests or transactions.

The B3E website may use cookies and similar technologies to improve website functionality, enhance user experience, and understand how visitors interact with our website.

These technologies may include:

• Essential Cookies: Necessary for the website to function properly, including security and basic website features.
• Analytics Cookies: If enabled, these help us understand website traffic, visitor activity, and website performance.
• Third-Party Cookies: Certain third-party services integrated into our website may use cookies to support their functionality.

Visitors can manage their cookie preferences through our cookie consent banner, where available, or through their browser settings.

Information We Collect

When visitors submit a contact, support, or warranty request, we may collect basic information such as their name, company name, email address, phone number, and details related to their inquiry.

This information is used to respond to requests, provide customer support, and communicate regarding our products and services.

We may disclose information to service providers that support our business, such as website hosting, email, customer support, and shipping providers. We may also share relevant information with manufacturers or business partners when necessary to handle your product, warranty, or return request.

B3E does not sell personal information collected through our website or share it with third parties for targeted advertising.

We use the information provided through our contact, support, and warranty forms to respond to inquiries, provide customer service, and process requests.

We may share necessary information with trusted service providers who help us operate our website and provide our services.

Our website uses cookies to support website functionality and improve user experience. Visitors can manage their cookie preferences through our cookie consent banner powered by CookieYes.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing support, maintaining required records, resolving disputes, and complying with legal obligations.

We use reasonable safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure.

You may contact us to request access to, correction of, or deletion of your personal information. Depending on where you live and applicable law, you may have additional privacy rights.

We will review requests in accordance with applicable law. We may need to verify your identity, and certain information may need to be retained for legal or business purposes.

Our website is intended for business customers and general product inquiries. It is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided personal information, please contact us.

Our website may link to other websites. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

We may update this Privacy Policy as our practices change. Updates will be posted on this page with a revised effective date. Where required by law, we will provide additional notice.

For questions about this Privacy Policy or to submit a privacy-related request, please contact us by email at:

• Email: sales@b3e.com